Peace of Mind for Your Business
Providing Custom Design and Implementation For Your IT, Surveillance, Security and Speech Privacy Business Needs.
Professional IT Solutions
IT Services to Protect and Enhance Your Business
Get IT Done Right
Every company needs to keep their data secure and protected and managed services is a way to protect your IT network. It can be tough running a business with the worry of internal and external threats disrupting a computer network. Newer cyber threats are becoming more frequent, complex and difficult to keep up with without proactive defense. Companies are effected globally, even including areas in the Sacramento, Roseville, Rocklin, Folsom and San Francisco Bay Area.
Precision West Technologies offers a Managed Services platform that allows peace of mind needed to run a business effectively and remain profitable. Using a proactive management approach with Managed Services, Precision West Technologies identifies network vulnerabilities and address issues before they affect a business. The Managed IT Services all-inclusive platform allows businesses to have all IT needs covered without absorbing variable costs to maintain the network.
The focus of our Managed Services solution is to ensure Business Continuity – no threat will limit the ability of a company to operate normally even as threats arise. Cyber security including network security, firewall security, and protection of your data is at the heart of our expertise and our Managed Services team works to secure your network.
From small businesses looking for network security solutions to enterprise level cyber security, Precision West Technologies Managed Services solution covers your business IT needs. As a Managed Services Provider, we will provide a cost effective, customizable, and scalable solution to for your IT needs. Costs included with Managed Services cover any IT issues that could affect your business and remain at a fixed rate no matter how often you need help. The average salary of an IT Manager is $131,600 – a monthly cost of over $10,000 per month. Managed Services can greatly reduce that cost with average savings of up to 70% and provide pro-active help even outside of normal business hours.
Industries that benefit from partnering with Precision West Technologies IT services and the Managed Services platform:
- Architecture Firms
- Real Estate
- Sales Environments
- Service Based Industries
How We Make IT Happen
Precision West Technologies IT team remotely provides complex Network Security against the latest cyber security threats by providing IT network assessments, automatic antivirus and malware updates, checking firewall integrity, server protections, workstation defense, remote IT support, and IT training for staff on system and software.
We are committed to providing a highly available IT network for any size business to ensure that there is no downtime or loss of profits due to any IT issues. Our goal is to make your business technology an asset that makes a business more profitable by providing redundant solutions to keep IT networks available under any circumstance.
Precision West Technologies’ Managed IT Services solution provides backup products, so in any disaster, business critical data is recovered and protected.
As a Managed Services Provider (MSP), Precision West Technologies will provide a custom fixed cost design for your IT environment to prepare your business in the areas of Cyber Security, Network Security, Business Continuity, Disaster Recovery and Proactive Defense. Our Managed Services team is professional and will provide quality, dependable solutions to ensure organizations have more time to focus on generating more business.
Get a quote now and see how Managed Services can help your business:
Have questions about Managed Services?
Find out how Managed Services addresses Cyber Security:
How IT Works For Any Size Business
Precision West Technologies offers local and reliable IT support for any size business. Our team of network engineers utilizes best practices to protect the integrity of your IT network and maximize the efficiency of your technologies. Our team of IT experts will provide solutions that protect against the latest network threats and improve overall cyber security.
Our IT technicians are highly trained and committed to providing timely, quality IT support. From network assessments and cloud computing to backup solutions and Business Continuity planning, Precision West IT team can help your business get the most out of your IT investments. Here are some areas that we can help:
- Cost Reduction Using Technology
- Firewall Integrity
- Email Security
- Server Health
- IT Network Vulnerability Scan
- Workstation Monitoring
- Computer Repairs/Upgrade
- Network and Systems Management
- All-inclusive managed IT(MSP)
- Data back-up strategies and data recovery assurance
- Disaster recovery planning
- IT Network security planning
- Antivirus and malware
- IT Process Improvement
- Mobile and Remote Access
- Managed IT Services
- Internet and Telecommunications
- System and Software Training
- Project Management
With the amount of evolving cyber threats that potentially could hurt the IT security for a business, it is important to have an IT plan in place for any emergency or downtime. Companies rely on the availability of their IT network to maintain operational status and continue to remain productive in their efforts. Working with Precision West Technologies IT staff allows companies to build a secure plan to manage and protect their IT environment whether through Managed IT Services or through IT support.
Get a quote on IT support or a free consultation for customized IT services for your business.
Managed Voice Services
Voice Communications Made Easy
Our Managed Voices Services provide companies fully customized options for their voice communications. Users can integrate their computer, cell phone, email, and other IT applications to our Managed Voice Services to provide robust variety and flexibly.
Today’s business IT communication systems provide sophisticated features for businesses of all sizes. From a few users to thousands, Precision West Technologies has the right solution for your business.
Managed Voice by Precision West Technologies offers a Voice over IP (VOIP) solution for any size business. Managed Voice Services offer many advantages over traditional phones systems including:
- Scalability: As your company grows, Precision West Technologies can provide same week installation of new phones to your phone system. This will cause no downtime for any other phones on the network.
- Ease of use: All issues can be solved remotely through the Precision West Technical Team. With touchscreen capabilities and numerous alternative options, these feature rich systems allow for any range of configurations for a company to take advantage of.
- Cost Savings: No expensive, upfront cost to purchase new phones. The cost is fixed monthly and can provide additional cost savings over traditional models.
- Reliability: As an off-premise solution, managed voice allows your communication system to be functional regardless of any on-site threats.
- Advanced mobility and unified messaging features ensure your entire workforce can communicate via multiple platforms and devices.
Precision West Technologies’ Managed Voice Services solution allows for a customizable, scalable and portable option for your business. As your company grows and technology improves, we can continue to keep pace and find the best configuration to meet your needs.
Precision West Technologies capabilities include:
- Managing and Designing a system that fits your business needs
- Installing a customized phone network that fully integrates with your network
- Maintaining Managed Voice business communication systems
Get a competitively priced quote now for Managed Voice Services:
Watchful Eye Over Your Business Assets
Watchful Eye Over Your Business
The need to protect people, infrastructure and assets has grown and the market for products to assist us has grown too. Not long ago security cameras were referred to as CCTV and utilized analog technology to capture images which were recorded on a standalone VHS recorder for review and archiving.
Today, we have more sophisticated options in the form of IP and megapixel cameras that offer enhanced image quality and deliver exceptional results even under difficult lighting conditions.
Precision West Technologies offers solutions that provide high definition and 8K Ultra HD resolution which allows for the clarity needed to have accurate detail and prosecutable evidence, as needed, to protect businesses. The supporting built-in analytics allow your system to be “proactive” and alert you to situations that active monitoring may miss.
Custom Surveillance Solutions to Protect Your Business
Precision West Technologies provides enterprise level surveillance solutions for companies in:
- Commercial Businesses
- Education – School Districts
- Government Entities
- Multi-Tenant Communities
- Retail Shopping Centers
Maintaining older or ineffective systems can be costly to your business. Whether a business is upgrading their current system or in need of a new surveillance solution, Precision West Technologies offers a complete needs assessment to determine visibility, clarity, and resolution needed as well as what other technologies are in place for integration. Our team of engineers can provide quality security camera installations and wireless solutions to support your surveillance needs.
Control Who Enters Your Business
Control Who Enters Your Business
It is important for businesses to manage who enters and leaves the building. Keys and locks have traditionally been the choice to secure buildings, but it can be expensive for a business to replace these keys and locks if they are lost, stolen or copied. The assets in a company’s building need to be appropriately protected as well as staff members and their belongings.
To control and track who enters the building, Precision West Technologies works with businesses of any size to create an access control solution to protect business assets. With an access control system, locks never need to be changed and control of the doors can be changed remotely.
Our access control solutions provide the privacy and site security needed to protect businesses at all time. Doors are always locked and can only be entered by those who are qualified.
Precision West Technologies offers the flexibility to give access of individual doors to different users, which gives an organization control of critical business assets. Companies who need access control systems use our expertise to develop solutions around these needs:
- User friendly and easy to use – control who has access to the user portal, manage reports
- System integration with multiple technologies – Surveillance and Door control seamlessly work together to protect
- Remote System Management – Mobile applications and remote access via software allow control from anywhere
- Emergency Security – Instantly control access with one click during emergencies
Call Precision West Technologies for an access control system consultation today or click here for an instant quote.
Keeping Conversations Private and Improving Office Productivity
Speech Privacy and Sound Masking
Keeping Conversations Private and Improving Office Productivity
Businesses need to protect the information transmitted during conversations in the office. Private discussions in the conference rooms or offices can contain sensitive information that can be overheard by employees, customers and visitors.
A loud office environment also reduces productivity among employees as they can become distracted easily by others’ conversations. Many companies look for acoustic solutions to protect conversations and maintain a productive office environment.
Precision West Technologies offers Sound Masking solutions to create a more private and comfortable working environment. Sound masking provides an unobtrusive background noise that masks and reduces the intelligibility of conversations. The sound is provided by emitters that are usually installed above or embedded in the ceiling.
Coverage areas can be customized, zoned, and controlled through a sound management system. Precision West Technologies provide consultation to understand the business needs and will work with any size company to reduce distractions, create an acoustic environment, protect sensitive conversations and improve productivity.
While sound masking can be used in any office environment to protect speech and increase productivity, Precision West Technologies has found that sound masking can be effective in being used in:
- Airport Lounges
- Banks and Financial centers
- Call Center Environments
- Conference Centers
- Dental Practices
- Engineering and Research Labs
- Hotel Rooms
- Open Office Floorplans
Expert Infrastructure Cabling Done Right
Expert Infrastructure Maintenance
Security installations are a critical function of a well-built IT infrastructure. The backbone of this infrastructure is a well-designed, robust structured cabling system. A well-designed structured cabling system, in which it is easy to integrate the latest technologies, helps your business stay ahead of the competition, while reducing overall infrastructure costs. With over 25 years in the telecommunications and cabling industry, our team of technicians provides expert level technique and follows industry standard best practices to ensure that your structured cabling system is secure and functional.
Precision West Technologies specializes in structured cabling design, installation and infrastructure upgrades, so whether it’s CAT5e, Cat 6, Cat 6a or fiber optics we can help. Our experienced team of experts has provided network cabling installation services and overseen end-to-end network structured cabling solutions for a variety of industries in both the commercial and government space.
From a single voice or data run to a complex project involving multiple floors or sites, Precision West Technologies can build a solution for your business. We help from the design stage until implementation to ensure that your network runs smoothly.
Precision West Technologies technicians provide network voice and data cabling as well as low voltage services in the areas of:
- Category 6 Data Cabling
- Category 6a Data Cabling
- Category 5 Data Cabling
- Category 5e Data Cabling
- Certification for Network Cabling Systems
- Coax Cable
- Fiber Optic Installation, Termination, and testing
- Single Mode or Multi Mode Fiber
- Network Cabling Audits
- Patch Cords
- Patch Panels
- Racks and Server
- Single Mode or Multi Mode Fiber
- Wire Management
Complete the form to get a competitive quote for structured cabling services.
Other Professional Services
An Industry Leader in Business Technology
Monthly Health check For Network Security
Proactively protect your data and the security of your network. Network Shield by Precision West technologies offers monthly network monitoring that provides peace-of-mind that your network is shielded from any issues that may compromise your data or performance.
Precision West offers an in-depth Network and Security assessment of your network.This will provide a complete assessment in these areas:
- Remote Monitoring Agents – Installed on each PC and your servers. Ensures security patches and system performance
- Antivirus – Enterprise class antivirus installed on your network
- Network Assessments – Automated software to assess the health of your network
- Security Assessments — Automated software to oversee the security of your network and anticipate threats
- Backup Integrity — Losing your data can be disastrous. We monitor the data backup to ensure the integrity of your data.
- Reporting — Monthly reports on the health of your network
Complete Audio and Video Solutions to Meet Any Business Needs
Precision West Technologies offers complete design and installation services for your Audio and Visual needs. We can provide solutions for any environment including conference room, training facilities, and call centers. Our team will work with the aesthetics of the room to provide optimal sound and picture.
Our Audio/Visual services are designed to give new life to your business along with providing optimal visual and audio environments. Precision West Technologies has a goal of enhancing and updating your working environment to a robust, dynamic place of business. We work with your business to meet any needs and budgets that are in place. Our solutions from start to finish are timely and efficient to reach specified target installation dates.
Precision West Technologies can improve any area that involves the most simple project to a complex design. We work with Architects, Contractors, Construction, Office Furnishing, Interior Designers, and many others to provide world class audio and visual solutions. Our team will work with you at all phases and partner to help you achieve all goals, even after installation.
Precision West Technologies Project Management team will deliver an innovative solution that meets the needs of any company environment. Our team is dedicated to helping with:
- Audio Design and Visual Design
- Conference Room Design
- Discreet Wire Installation
- HDMI and other outputs
- Maintenance Agreement
- Speaker Installation
- Television Installation
Care Facilities Services
Solutions For The Assisted Living and Senior Care Communities
Senior Care Facilities rely on our services to get custom configurations for their organizational needs, including solutions that are wired and wireless. These solutions can be integrated with other business technologies to provide a friendly user experience.
Precision West Technologies works with care facilities to implement and install:
- Emergency Services
- Nurse Call Systems
- Paging Systems
- Patient Wandering Systems
Precision West Technologies offers competitively priced options. Get a quote now for your business.
Ranked #19 on Sacramento’s Fastest Growing Companies List!
Precision West Technologies is proud of the work provided for our customers. Our organization is committed to providing quality service and serving as a valuable resource for any business technology related needs you may have. Precision West’s team of network engineers and field technicians are highly trained and focus on completing tasks in timely, efficient fashion.
See all of our reviews on Yelp
★ ★ ★ ★ ★
“I have used Precision West Technologies for all my projects. They have been very professional and service oriented. Maryam was always customer focused and she worked with me to deliver quality service. Thank you Precision West for making me look professional in front of my customers.”
★ ★ ★ ★ ★
“I am really pleased with the knowledge and skills of your staff. Great service makes your customers feel that you care about developing a long-term relationship.”
★ ★ ★ ★ ★
“Precision West has wonderful customer service and top notch technicians. When we had an issue that stopped us dead in our tracks I called the guys from Precision West and they got a technician out to us that day and got us going again!”
★ ★ ★ ★ ★
“We wanted to compliment Alex’s hard work that he did for us at California Conservation Corps in Auburn, Ca. He was very helpful, informative and always assisted us with a smile. Whatever we needed, he solved the problem without any hesitation. Thank you so much for sending Alex to assist with our phone.”
★ ★ ★ ★ ★
“Precision West has great staff – they are responsive, friendly, and go the extra mile to provide outstanding customer service. Precision West suggested the right products for the size of our business. They took the hassle out of figuring out the phone system. I highly recommend them!”
★ ★ ★ ★ ★
“I want to formally thank you for excellent service I’ve received from Precision West staff. They have always been professional, thorough and expeditious. We have been pleased with the products that have been offered including the wide range of solutions for our needs. I could not be happier with the service and products your company has offered.”
About Precision West Technologies
Precision West Technologies is a leading full service technology company servicing Northern California and Northern Nevada. Founded in 1989, Precision West Technologies is proud of its unblemished history in the technology industry. We are locally owned and operated in Rocklin, CA and we play an active role locally to better the community in which we live and work.
We are a group of highly trained professionals committed to providing quality products and services. We are fair and principled in our daily routines, while being innovative in our solutions. Since inception, Precision West Technologies has fostered an excellent reputation in the marketplace and built a solid customer base with renowned private and publicly traded companies as well as state and government agencies throughout California.
Precision West Technologies has been recognized as the 19th ranked company on Sacramento’s Fastest Growing Company List and continues to be a leader in the business technology industry. Our expertise in structured cabling, video surveillance cameras, access control, speech privacy, information technology, audio/visual and other business technologies, helps businesses maximize the efficiency of their IT and security assets.
Precision West Technologies strategically selects vendors to ensure they align with the goals and vision of our company. Our partners are leaders in their industries and provide quality products that our clients can trust in the areas of: network software, infrastructure hardware, IP video surveillance, access control, speech privacy and other business technologies.
Precision West Technologies leans on the expertise of our leaders to continue to find innovative ways to produce effective solutions for our customers.
Mark Savickas founded Precision West Technologies in 1989 and began as the sole employee. Today, he has grown the business into a leading technology company in the Roseville, Sacramento, Northern California and Northern Nevada regions. Mark’s business philosophy is to:
- Hire the best people who fit PWT culture
- Deliver the best products and solutions for clients
- Keep PWT staff trained and working in their field of expertise
- Provide staff and clients with the best processes
Mark is married to his wife of 30 years, Angela, and together, they have their son and daughter, Bryce and Chelsea, as well as four grandchildren. Mark enjoys spending time outdoors and getting involved in his community. He is typically found spending his spare time skiing, on the golf course, hunting and fishing. In 1982, Mark attended Montana State University on a baseball scholarship, where he found the technologies classes that inspired the career he is so passionately involved in. Technologies and delivery of those services have always been professional passions for Mark and he looks to continue to find ways to resolving issues for clients.
Mark serves as a board member for Progressive Employment Concepts, a local non-profit, and the Sacramento Entrepreneurs Organization Chapter. He is proud of their contributions to the community and has been tasked to leverage his role to help grow and assist his community.
Ranked 19th on Sacramento’s Fastest Growing Companies List
A Message From Owner, Mark Savickas
Ranked 19th on Sacramento’s Fastest Growing Companies List
Letter From The Owner
RE: Sacramento’s Fastest Growing Companies
I am proud to announce that Precision West Technologies has been formally recognized as the #19 Fastest Growing Company in Sacramento by the Sacramento Business Journal.
I am truly honored and want to express how proud I am of our team in the work that went in to receiving this award. This is a testament to the work we put in the office and out in the field, ethical interaction with our clients, and vision put in place by our leadership team. Without all of these actions, we would not be in position to be among the leaders in our Sacramento Business community. I want to thank our team leaders and amazing staff for the outstanding foundation that has been built for Precision West Technologies – now and moving forward.
Our General Manager, Chris Krajewski, has provided unrivaled leadership and I want to recognize his efforts in steadily directing this company through his tenure. His strategic focus on growing the company coupled with his innovative guidance has put our company on track for continued growth for the foreseeable future. The strength of our leadership team is what helps facilitate the evolution of our company: the accounting accuracy from our Controller, Jason Kannady, the drive of our revenue by our Sales Manager, Ben Buker, as well as the operational efficiency from Richard Flaig, our Director of Operations.
I want to recognize everyone’s work in this accomplishment and continue driving towards being a repeat recipient of this award. Everyone who has touched a cable, picked up a phone or helped our clients is directly responsible for this achievement.
For 28 years, Precision West Technologies has evolved and advanced as a company, and will continue growth because of the continued efforts of our team.
Mark Savickas, President and Owner
Precision West Technologies
Top 5 Ways Managed Services Will Grow Your Business
Proactive IT to grow and protect companies
Top 5 Ways Managed Services Will Grow Your Business
Generating sales, keeping the accounting books, and operational management are all things many small businesses handle internally. Often, small businesses empower their employees to juggle many of these responsibilities; for example, an office manager that oversees payroll, fixing any IT repairs, and ordering products. While this gives some immediate cost savings for a business, one department where this is a costly approach is IT.
IT departments are the lifeline of a company – they manage over servers and data, run many lines of communication over the internet, and store all client and company information. When IT problems arise for many small businesses, they are forced to react to the problem. This results in loss of revenue, productivity, and valuable data, but that’s where Managed Services can help.
What are managed services? Managed Services allow a company to employ a dedicated IT team for less than the cost of a full-time employee. Remote 24/7 monitoring, real time cyber security, and improvement of network firewalls some of the services that a Managed Services Provider (MSP) supports. Many companies correctly protect their physical business with security camera systems and/or access control devices, but need to protect the lifeline of the organization: the network.
Here are five reasons why your company will flourish and grow using a MSP for your IT needs:
Fixed Cost for Business Planning $$$$
Choosing a Managed Services Provider allows small businesses a way to budget for IT resources. Many companies deal with changing costs when problems come up. Instead, employing managed services gives companies an opportunity to have a fixed, monthly cost. This cost is on a per device basis, meaning you are only charged for the number of computers, working stations, and servers that need protection.
All-inclusive platform: As much as you need
All services are included with a MSP: system updates, active monitoring, and IT support are all part of the security managed services provides. Constant network security checks and cyber protection are built into the service and all network management is handled remotely. Companies use the MSP as much as needed to ensure the network protection. The goal is that proactive protection will reduce the amount of IT support needed over time.
Remote management is one of the main reasons companies in construction, healthcare, and finance choose a MSP. Issues that arise are fixed remotely and keep business from being down or affected in any way. Also, there is zero to minimal interruption to the business when network threats are deployed. Problems can be found quickly and corrected before they have any significant impact on the business.
Many employees do not complete necessary updates including password changes, patching updates, and antivirus updates. This mismanagement can leave the network vulnerable to cyber threats and leave holes in the security of the network. Companies install antivirus to help with protection but if it is not properly updated, attacks to the network can still occur. The MSP updates the system, antivirus and other areas of the network automatically. Each update is checked out to decide which are needed.
PROACTIVE approach, not reactive
All network systems are watched and checked for vulnerabilities. Managed Services Providers check to make sure backups are running correctly to avoid any downtime should the system go down. All updates and patching are automatically done too, so problems are handled before they happen. Many times, companies wait until there is a problem to reach out to IT companies. This leads to a greater negative impact and higher cost to a business.
Overall, Managed Services are a great way for companies to budget, stay efficient and be proactive against the network threats. It is more cost effective than hiring dedicated IT personnel or reaching out to IT companies after a problem has occurred. This allows companies to focus efforts in other areas and not have IT become a sunken, random cost to the business. When a cyber threat happens, the business will have proactive protection and proper network security measures in place. Also, there is limited to no downtime and no added cost to have someone come out at emergency rates. Managed Services can have a direct impact on the growth and profits for your business.
7 Reasons to Control Office Noise, Now!
Why Businesses Choose Sound Masking
7 Reasons to Control Office Noise, Now!
7 Ways Sound Masking Solves Office Noise Issues
Speech privacy is among the top concerns and many companies have trouble finding the right acoustic solutions for their office noise. Usually, some try out different sound absorbing panels for the wall or acoustic insulation/foam that yields varying results. Others will buy a white noise machine for the office or even just use a fan or radio for background noise! While these may partially help, these are not the most effective soundproofing methods for office noise.
Sound Masking delivers an acoustic solution that gives noise reduction in office environments and makes discussions harder to understand. In doing so, emitters are placed in the ceiling and add unobtrusive noise to help with covering up extra sound. Office noise, private management conversations in conference rooms, patient information in an operatory room, and financial conversations need to be reduced.
Here are seven reasons why it businesses need to implement it:
Loss of Productivity….
Distractions from conversations can be problematic for employees. Loud conversations that everyone can hear make it difficult to focus on work tasks. Sound masking can help improve productivity by reducing noise distractions. It also complements any other acoustic solutions in place.
…. Which Costs the Business
In a recent study, researchers found that on average employees lose 21.5 minutes per day due to distraction which is about 4% of the day. For a company that has 100 employees with a salary cost of $50,000, that 4% in loss of productivity equals to $200,000 year.
Protection of Information
Sound masking helps companies that need to protect client information. HIPAA regulations require safeguarding of Protected Health Information (PHI) and sound masking is one way to help with that. By using sound masking, healthcare companies can work towards HIPAA compliance as well as HCAHPS scores, along with protecting their client’s information. Some other regulated industries that need speech privacy include finance (GLBA), education (FERPA), and construction (LEED).
Reduces Office Noise in Open Environment
Open floor plans are trending but they can be noisy. Also, ceilings are higher and less sound absorbing materials are being used which causes workers to face office noise challenges. To handle these noise problems, Sound Masking emitters are suspended directly from the ceiling or inserted into ceiling tiles (depending on ceiling type).
Helps Multiple Departments
Many different departments receive help from sound masking acoustic solutions. Employees can have a greater focus while on the job. Also, HR personnel can follow any regulations or compliance needed around speech privacy. Management teams can have confidential meetings in peace without others overhearing conversations.
Options, options, options….
Sound masking gives companies the choice of what areas need noise cancellation. The level of sound masking can also be adjusted for proper acoustic needs. Music can also be played from the sound masking emitters (with or without the ambient noise). Of course, as a business, you have the choice to pick how effective the sound masking is.
Effectiveness of other options
Some companies choose to use acoustic tiling which is only part of the acoustic design. Walls, sound panels and other office noise barriers can help with sound blocking but are not completely effective. Sound Masking gives a low-cost method of adding a layer to acoustic design which enhances all other elements environment. Furthermore, Sound Masking will help increase productivity, protect sensitive information and give your business options to handle speech privacy.
PORAC Case Study
The case study for the Peace Officers Research Association of California
PORAC Case Study
- Established in 1953
- Professional federation of local, state and federal law enforcement agencies
- Represents over 920 associations; the largest law enforcement organization in CA
- Excessive amount of homeless taking over lot and surrounding corridors
- Vandalism and other criminal activities; including attempted break-ins, broken windows
- Staff members not comfortable leaving building
- High resolution camera system
- Custom design to have full visibility of interior and exterior of building
- Integrated solution with other technologies
- Reduced crime and cleared parking lot along with surrounding areas
- Employees felt more secure
- Surveillance template for other law enforcement agencies
Peace Officers Research Association of CA (PORAC) eliminates vandalism, creates prosecutable evidence against criminals using custom Precision West Technologies Video Surveillance solution.
PORAC is headquartered in Sacramento, CA and at their location, experienced an influx of homeless individuals using their parking lot to sleep, urinate, dispose of trash; among other activities. They were concerned about theft and there were times when windows were broken as well as attempted break ins. There was an assortment of criminal activities taking place during that time and PORAC needed to prevent these actions from taking place while also having sufficient capabilities to prosecute anyone performing any illegal activities.
Staff members were uncomfortable leaving the building at night and the building also had an increase of people sleeping in their lot during the longer night hours of winter time. In searching for a way to combat the vandalism and crime taking place, PORAC knew a solution was needed that not only discouraged homeless from taking over the lot and surrounding areas, but also created prosecutable evidence for the criminal activities taking place.
Precision West Technologies stepped in to provide a customized video surveillance solution to help PORAC reach their desired goals. PORAC needed to have supreme accuracy, high resolution video, precise color imaging, and zoom capabilities.
These features were needed to have to the ability to view identifiable traits including face, noticeable tattoos, and attire. With the layout of the building and surrounding areas, PORAC also needed a solution that provided maximum visibility including multiple angles with the ability to cover all parking lots and surrounding corridors. As the largest law enforcement agency in California, PORAC also wanted to create a blueprint for all other agencies and associations to replicate.
To determine the best layout of the new surveillance solution, Precision West Technologies performed a Needs Assessment. The purpose of the needs assessment is to find what areas need to be covered, what level of video quality is needed to get the details captured, and find what other technologies are in place to integrate properly. Budget is also considered in the needs assessment and is complemented by a site walk to determine the best solution to get all visibility required.
Precision West’s surveillance solution also consider the aesthesis of the building and needs of the user:
- Are the cameras to be seen?
- Do they need to be covert?
- If leased, what alterations to the building can be made?
These questions were answered with completion of the Precision West Technologies Needs Assessment and developed into a solution using Avigilon’s catalog of enterprise level cameras.
Installed were Avigilon HD Pro cameras with 4K Ultra HD resolution and Self Learning Analytics, 3.0 Mega pixel domes with day/night capabilities to cover entrance with reception area, and multi-sensor 12 mega pixel HD Pros to cover the parking lot. Based on the assessment, Precision West Technologies also installed a user-friendly platform include multi-screen access and a system where multiple users has accessibility to the video with proper verification.
PORAC had the ability to now pinpoint exact time stamps in the video without having to research for hours due to the self-learning analytics, which also instantly adapt to changes and movement patterns upon installation. The pricing model was also beneficial for PORAC as there were no recurring fees after installation and they owned the cameras system after purchase. All software updates and analytics are included with the purchase of the cameras as well as ongoing technical support from Avigilon.
Also, PORAC had other business technologies they utilized including Access Control and Video Intercom. One of their needs was to integrate all technologies with the video camera system. Precision West executed the surveillance solution while providing seamless processes between PORAC’s access control, cabling, and door control. As any visitors came to the door, PORAC had the ability to use the cameras, access control and door control cohesively to allow authorized entrance into the building.
Results for the Business
PORAC’s new surveillance technology provided an instant impact to the organization. The amount of homeless using the parking lot has been significantly reduced. Precision West Technologies’ video surveillance solution allowed PORAC to see where they were coming from and identify who and when someone was on the property. They had the ability to deny access to the lot and easily remove them from the area, by knowing when the area was being occupied.
Almost all crime has been eliminated and PORAC has reduced virtually all issues of theft due to the location of the cameras. In the instances where any criminal actions have taken place, PORAC knew there was clear, accurate video that provided the reliability needed to prosecute. The entire building has visibility and the recording allow for PORAC to identify people of interest immediately.
Employees and visitors of PORAC no longer had to worry about leaving the building at night. The increased coverage and reduction allowed for peace of mind in knowing that they could leave the premises safely. System administrators were also beneficiaries of the solution as they could quickly locate time stamps and use the self-learning analytics to identify the person of interest.
Precision West Technologies worked with PORAC to develop this solution to provide a safe working environment and template that the other law enforcement organizations who work with PORAC could utilize. By creating this surveillance solution, Precision West Technologies was able to provide the coverage, clarity, as well as reliability that was needed to secure the premises and ensure the safety of their team. In conjunction with the other technologies, including the access and door controls, PORAC has successfully protected their organization from ongoing as well as potential threats.
Smart Companies are Addressing Surveillance Resolution
The analytics behind your IP Surveillance System
Smart Companies are Addressing Surveillance Resolution
IP Video Surveillance systems come in all variations of quality, resolution, and visibility. Many surveillance systems can be purchased from electronics stores or grocery warehouse locations. Companies can find inexpensive surveillance options that provide adequate results to give coverage to their location.
The question for those companies would be: Is the resolution good enough to be used as evidence in court?
Imagine someone commits a crime on the business property: theft, vandalism, robbery, etc. If the surveillance in place does not provide video with the resolution needed to give a clear visual as to who it is, how can you undeniably know who committed the action? Lack of resolution, discolored video, and inaccurate visibility are all reasons for the court to dismiss the video as non-prosecutable evidence. Inconsistency in the footage could also lead to the inability to successful identify a person or vehicle.
The good news for businesses facing these dilemmas is that there are systems in place which:
- Provide 4K Ultra HD quality footage and Panoramic View for maximum resolution and visibility
- Have built in self-learning analytics that allow your system to consistent gather information about your surroundings
- Will adjust between day and night, including thermal options
- Utilize cloud based storage to safely store and access footage
Companies who take the time to consider enterprise level IP surveillance solutions find it is more cost effective to purchase a secure, accurate surveillance system; rather than purchasing a lesser system and absorbing the cost of theft due to inability to prove guilt with inadequate footage. These enterprise level solutions use cameras from manufacturers like Avigilon, which can provide companies with high definition video and analytics to support the footage. The analytics will learn more about the coverage areas as more footage is captured, including facial recognition, vehicle recognition, color tendencies and more. Some organizations choose surveillance solutions that include thermal footage, which can be helpful at times when there is a lack of visibility.
Resolution is important to have confidence that your system is capturing accurate footage. Facial features, colors, lighting impact and thermal recognition are all important things to consider when evaluating the efficiency of an IP surveillance system. Without taking these into account or by purchasing the lowest priced option, you could be subjecting your employees, customers and company to insufficient video for justice.
Foothill Fire Protection Case Study
The case study of Foothill Fire Protection, Inc
Foothill Fire Protection Case Study
- Industry leader in fire sprinkler design, installation, inspection and repair
- Headquartered in in Rocklin, CA with offices in Chico, Redding, Bay Area
- Founded in 1993
- Experiencing too much downtime for the business when IT issues arise
- Employees loss of productivity due to accessibility issues
- Added variable costs due to multiple IT problems being unresolved
- Create VPN solution that creates ease of access across multiple sites
- Use redundant backup to eliminate downtime
- Upgrade old technology to ensure best practices
- Reduction of hardware to improve performance
- Consolidated processes and efficiency from the employees
- Increased speed of network allowed for better performance which led to increased customer satisfaction
- Unified communication across all company locations
Microsoft Office 365
Site to Site VPN
Precision West Technologies Network Shield Assessment
Foothill Fire increases productivity and overall end user experience by switching to Precision West Technologies’ Managed Services IT solution.
Foothill Fire and Protection was operating under a break-fix IT relationship with an outsourced IT vendor, meaning if something was broken or needed repair, the company would come out and fix the problem. There was no proactive management or direct relationship with the IT vendor to ensure the network was maintained correctly. Foothill Fire was constantly needing to engage with their vendor anytime they had issues, which led to more downtime for the company and additional costs with loss of productivity. Foothill Fire was not receiving the help they needed to use their IT network as leverage for their business. Instead, they were receiving cheap solutions as temporary fixes to make things easier for the vendor.
This resulted in Foothill Fire paying for more frequently for services than needed and added frustration. They were offered temporary fixes to their problems on outdated technologies instead of utilizing a best practice approach to ensure the company was not burning their budget on items that would need replacement. Foothill Fire was the perfect fit for Precision West Managed Services because they understood the importance of having a reliable and available network, and were tired just making decisions based on lowest cost.
Precision West introduced the idea of proactive approach using our Managed Services platform. With Managed Services, Foothill Fire would no longer have to call in when there were IT issues with their network. Precision West would remotely monitor and access their devices and proactively ensure that their network was secure.
Using Webroot security solutions and Carbonite Backup offerings, Precision West created an environment where Foothill Fire was more productive with their IT investments and did not experience any downtime with their business. The solution was based on three key factors:
- Superior preparation prior to starting
- Transparency with the recommended solutions along with costs
- Solid execution of the designed plan.
Part of the onboarding process includes completion of a Precision West Network Shield Assessment, which not only completes a holistic evaluation of their environment, but also ensures that PWT clients are on the correct hardware. Using best practices, PWT ensured that Foothill Fire upgraded their outdated hardware on their infrastructure, including their server which was over eight years old.
Even though this was an added cost to the business at the time, it allowed for increased productivity, better efficiency and improved the overall speed of their network. Instead of losing money from downtime, salary lost during those hours, and business lost during those hours, Precision West helped Foothill Fire’s IT network improve their production and reduce any risks that could hurt the business.
When IT issues or security threats were detected, Precision West reached out to Foothill Fire to proactively let them know what issues were at hand and that the problems were being addressed. This was not at an added cost to Foothill Fire because the Managed Services platform from Precision West offers an all-inclusive, fixed monthly cost. The Managed Services program also includes seamless processes for adding new users and Foothill Fire benefited from this as their company added two new locations, one in Redding and one in the Bay Area.
To improve their systems, the technical team upgraded the switches to enterprise level Cisco switches, and replaced outdated servers to one new Dell Server, which had their previous three virtualized onto it. This helped Foothill Fire reduce the overall amount of hardware and equipment they needed as well as increasing the overall user experience by improved performance and speeds. Accessibility of their email was also an issue, so the PWT Technical Team migrated Foothill Fire from their hosted exchange to Microsoft Office 365. This allowed their employees to access their email from any location and moved their email to the cloud.
With the ease of access and new found productivity, Foothill Fire was interested in how the expanding their company would be affected. The company added additional locations and Precision West created site to site VPNs, which allowed Foothill Fire to have domain authentication at all sites. Many of their systems were outdated and their previous vendor had provided them refurbished products that were out of warranty while underperforming, so any old PC were upgraded to create uniformity among their offices.
Results for the Business
Prior to working with the Precision West Technical Team, Foothill Fire experienced:
- Increased Downtime
- Inconsistency across their systems
- Reduced Productivity
- Variable, excess costs for IT services performed
- Outdated technologies
The vendor Foothill Fire was utilizing caused IT to be a liability for the company instead of an asset. In switching to the Precision West Managed Services platform for their IT needs, Foothill Fire made their IT costs consistent, consolidated their processes and IT equipment, and significantly reduced their downtime with regular IT issues.
Foothill Fire also benefited from PWT’s technical expertise and knowledge, showing that necessary care about their business and defined goals, and the knowledge of how to position their IT into an investment and business asset. By understanding the needs of the business including faster processes and consolidation of the equipment, Precision West created a customized solution for Foothill Fire. Incorporating unified communications and uniformity among all locations helped Foothill Fire improve their production and finish tasks at much faster speeds. Using Precision West Technologies Managed Services, Foothill Fire has been more productive with their IT while the company has benefited internally and with their customers in response.
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